While online surveys have been around for a while, it looks like the space is poised for some big changes. And GetFeedback is leading the charge. It definitely helps that the company has several co-founders with deep experience from Salesforce.com CRM +0.66%. While there, they worked on the cutting-edge of mobile, social and yes, cloud technologies. Founded in March 2013, GetFeedback has made lots of progress.
Earlier this year we partnered with Salesforce.com to unveil GetFeedback for Salesforce, an integrated customer feedback and customer engagement system for Salesforce customers. It’s been a huge success for companies that use the core CRM applications from Salesforce, such as the Service Cloud. GetFeedback for Desk.com allows a company deliver amazing customer service by helping them gather the customer feedback they need to answer key questions.
Until now, GetFeedback accounts have been tied to a specific person. For example, you sign into GetFeedback with your unique email address and password, and if you need to work with others on a survey project, your only option was to share account credentials with another person. Today, with the release of Summer ‘14, GetFeedback introduces team administration and collaboration for all of your customer survey projects. Have a quick look at the Summer ’14 Product Feature Tour.
The enterprise software market is certainly ripe for mobile growth. Yet many of the traditional vendors – and even cloud startups – really do not know how to put together the right approach. What to do? Well, a good idea would be to check out GetFeedback.com, which is taking on SurveyMonkey to disrupt the customer survey market with engaging, mobile-ready surveys.
It’s like a breath of fresh air in the online survey software market. Say hello to fun, engaging, mobile-ready surveys that make your brand shine while delivering higher response rates. Today, we’re proud to announce GetFeedback Spring ’14, a bundle of new survey features available immediately to all of our users. Take a quick product tour to see what’s new!
The days of lengthy online surveys are numbered, and the startup GetFeedback and online survey leader SurveyMonkey are both poised to benefit.Countless millions of dollars are spent validating the mobile revolution with adoption statistics and usage metrics. Ironically, the field of market research itself appears to have overlooked this shift, relying on outdated technology and techniques that are increasingly at odds with mobile attention spans.
By all indications, technology companies are more philanthropic than they’ve ever been and giving back is becoming a core value in Silicon Valley’s culture. Variations of the 1/1/1 model are already being embraced widely amongst the tech community including philanthropic programs at GetFeedback.com, Google, VMWare, Workday, Splunk, Zynga, Appirio, and Atlassian, among others.
Today, GetFeedback.com is proudly adopting the 1/1/1 Model at our company, and we are unveiling GetFeedback Non-Profit Edition, a product made available to non-profit organizations free of charge. Having adopted the 1/1/1 model, GetFeedback.com will donate 1% of employee time, 1% of product resources, 1% of company profits.
GetFeedback for Salesforce delivers an integrated offering that allows any company to create branded, mobile-ready customers surveys with GetFeedback that can be distributed to customers on smartphones, tablets and web browsers. Survey responses can be automatically associated with existing customer data in Salesforce, and individual customer responses can be segmented for deeper insight and action with Salesforce analytics.
While consumer mobile apps get tons of buzz, there is also a mobile-first megatrend in the enterprise space. And one company that is leading the charge is GetFeedback. It certainly helps that the founders are former executives at Salesforce.com. In fact, today GetFeedback announced an integrated offering with Salesforce.com.