Capturing customer feedback in Salesforce enables your team to
quickly identify trends and react to customer issues.
A great survey experience leads to more feedback,
quicker time to insight, and a positive brand experience for your customers.
Great UX leads to better engagement, higher response rates, and quicker time to insight.
You work hard to create a great brand. Your surveys and forms should leave your customers with a positive perception.
GetFeedback surveys provide a great experience on any device your customer happens to be using, including phones, tablets, or web browsers.
Trigger surveys based on customer interactions and automatically update customer records with their feedback.
Start getting powerful customer insights in Salesforce in minutes, not weeks.
Start getting powerful customer insights in Salesforce in minutes. Setup is non-invasive, flexible, and easy to implement. No professional services, or hidden fees required. Follow the 5 easy steps below and get started today!
GetFeedback for Salesforce is a connected app — there is nothing to install or configure. Simply connect GetFeedback to your Salesforce environment(s) and you'll be ready to push survey response data into your customer processes.
Design a survey that delights your customers, represents your brand to the fullest, and most importantly, drives engagement and sky-high response rates. No design skills required!
Now you’re ready to start pushing customer feedback into Salesforce. Quickly and easily update standard or custom objects in Salesforce with data from your surveys and forms.
GetFeedback works with any email service provider. Try embedding your survey question directly in an email for maximum engagement. Or, try embedding surveys and forms into your web properties, knowledge base, and communities.
Several reporting options make it easy to analyze your data, including Salesforce reports and dashboards, GetFeedback reports and dashboards, or pull the data into a 3rd-party system via xls/csv or our reporting API.