Customer feedback, simplified
Collecting customer feedback shouldn’t be complicated. Our easy-to-use solution measures the voice of your customer so you can take action and provide an exceptional experience.
Build
Design beautiful, mobile-friendly surveys that ask the right questions and capture smarter feedback. Pull in customer data to personalize the survey experience and get better engagement rates.
See Free Survey TemplatesDistribute
Collect top-of-mind feedback on the channels your customers use to engage with your business, like email, chat, SMS, and communities.
See Omnichannel DistributionAnalyze
Build dashboards with ease and gather intuitive insights to understand how customers feel about your brand. Uncover trends and identify opportunities to improve the customer experience.
See Our AnalyticsAct
Don’t just collect feedback; take immediate action to turn a negative customer experience into something positive. Show your customers you care and drive meaningful change for your business.
Read About Getfeedback Actions
Go even further with Salesforce
Easily integrate feedback data with customer data in Salesforce to get a 360-degree view of your customer and fuel a better experience.
See Our Salesforce Integration
Not sure where to begin? We have you covered.
With our team of Salesforce-certified experts and a fully customizable onboarding program, GetFeedback is designed to help you succeed from the start.
GetFeedback’s comprehensive platform helps us measure and improve our end-to-end customer experience. It’s so powerful and flexible, and the Salesforce integration is key.
Lauren Jenkins, Business Development
Launch your feedback program in days, not months
Whether you're a Salesforce novice or guru, GetFeedback's unparalleled expertise helps you gain key insights and deliver quick wins.
Getting Started with GetFeedback for Salesforce
You’re ready to integrate your feedback program with Salesforce. But where do you begin? We’ll help you get started.
Taking Action with Customer Satisfaction (CSAT) in Salesforce
Learn how to measure and take action on Customer Satisfaction surveys right inside of Salesforce.
The complete guide to survey question types
A complete guide to survey question types, including when to use them, how to frame them, and interactive examples you can try out yourself.
Trusted by B2B and B2C brands around the world
Join our customers that rely on GetFeedback to help them design and deliver world-class omnichannel customer experiences. Get your programs up and running in days, not months.
