A CX platform that moves at the speed of today’s customers
Excel at customer experience in a world of rapid change.
Brands that trust GetFeedback
Easy, powerful and complete
Rise above the competition with a holistic CX platform that doesn’t require a team of consultants to run.
LISTEN
Meet customers where they are
Collect in-the-moment feedback across all channels.
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UNDERSTAND
Discover insights and share them widely
Quickly spot trends and share insights with your teams.
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ACT
Drive action to improve the customer experience
Close the loop on critical feedback as it happens.
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Customer expectations are changing fast. We rely on agile partners to pivot and improve. GetFeedback moves at our pace to synthesise Voice of the Customer and expedite data-driven decisions and actions.
– Stephanie Stafford, Director of Customer Experience, YETI
Easily integrate your CX programme with Salesforce
Seamlessly connect your CX data with your Salesforce customer data. Automate survey distribution, assign follow-up tasks and provide your team with insights – making GetFeedback even more powerful.
What sets GetFeedback apart?
An agile CX system
GetFeedback is built to be powerful and easy to use. Our customers get up and running in days – not months – without needing a large team of consultants.
We grow with you
No matter where you are in your customer experience efforts, our technology and expertise can set you up for success and help evolve your programme over time.
Built for Salesforce
GetFeedback is the only CX solution purpose built for Salesforce, so you can deliver insights and drive actions in the system you’re already using to get work done.
Excel at customer experience
Get the straightforward answers you need to build world-class CX programmes. Visit our resource centre for guides, videos, interviews with experts and everything customer experience.
See what GetFeedback can do for your business
Get your CX programme up and running in days, not months.
GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.
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GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.
*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, inc., Fred Reichheld and Satmetrix Systems, Inc.