Your customers have feedback. Are you listening?

Empower customers to provide real-time, contextual feedback throughout the customer journey.

Woman receiving a customer feedback text message

Launch your CX programme in days, not months

Listen to customer feedback with GetFeedback

Quickly launch one or multiple NPS programmes and easily manage them at scale.


Easily set up and manage feedback touchpoints throughout the customer journey.


Trigger surveys based on lifecycle events captured in Salesforce or other systems your organisation uses.

Send surveys to the right person at the right time


Quickly send surveys via email and SMS that match the look and feel of your brand.


Personalise surveys with customer data from Salesforce for a tailored experience that increases response rates.


Target the right audience based on customer attributes and behaviours from Salesforce and other systems.

Listen to customers wherever they are


Seamlessly integrate feedback into your website without disrupting the browsing or shopping experience.


Prompt users to give real-time website or product feedback with advanced behavioural and demographic targeting.


Get more context by gathering visual feedback and technical details to quickly identify areas of improvement.

Real-time website feedback

Extend the power of feedback to mobile apps


Embed feedback into your app with our easy-to-use mobile SDK for Android and iOS.


Customise and update in-app surveys without engineering support.


Turn positive feedback into app store ratings without users leaving your app.

See what GetFeedback can do for your business

Get your CX programme up and running in days, not months.

Mercari logo
Honeywell logo
Toyota logo
Carrefour logo
Headspace logo