Create custom notifications for your team to act on feedback based on customer attributes, sentiment and more.
Set up workflows and alerts based on role so the right individuals in the organisation can quickly take action.
Quickly notify product, web or other teams about issues in real time.
Ensure that the right teams take action on time-sensitive feedback in the tools they use every day.
Send critical feedback through Slack, escalate technical issues in Jira, trigger customer follow-up in Salesforce, and more.
Push feedback data where you need it with our flexible API.
Socialise insights and drive internal collaboration with custom dashboards.
Make key customer insights available across all levels of your organisation.
Share accountability for improving the customer experience across all departments.
Get your CX programme up and running in days, not months.