Empower teams to quickly act on feedback

Don’t just listen – drive action across your teams to improve the customer experience.

Automate tasks for critical feedback

CUSTOMISE

Create custom notifications for your team to act on feedback based on customer attributes, sentiment and more.

COMMUNICATE

Set up workflows and alerts based on role so the right individuals in the organisation can quickly take action.

ALERT

Quickly notify product, web or other teams about issues in real time.

Empower teams to take action in the systems they use

ACT QUICKLY

Ensure that the right teams take action on time-sensitive feedback in the tools they use every day.

BE RESPONSIVE

Send critical feedback through Slack, escalate technical issues in Jira, trigger customer follow-up in Salesforce, and more.

ORGANISE DATA

Push feedback data where you need it with our flexible API.

Enable organisational change

OFFER COLLABORATION

Socialise insights and drive internal collaboration with custom dashboards.

CREATE VISIBILITY

Make key customer insights available across all levels of your organisation.

ENABLE TEAMWORK

Share accountability for improving the customer experience across all departments.

See what GetFeedback can do for your business

Get your CX programme up and running in days, not months.

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