The customer experience solution built for Salesforce

Boost customer loyalty with the #1 rated feedback solution for Salesforce.

Make CX insights a part of every customer interaction

Use GetFeedback to map real-time feedback data to any object, field, or record in Salesforce. Build a real 360° view of your customer experience.

Personalize surveys for every channel

Customize each survey with relevant customer data from Salesforce. Improve your response rates by automatically triggering surveys via the right channels after key moments in your customer journey.

Get organizational insights that fuel change

Uncover key trends and see how customer sentiment impacts your business by combining Salesforce operational data and customer experience data with our powerful CX analytics.

Take real-time action that delivers results

Retain and expand your customer base by quickly resolving every poor experience. Push feedback to Salesforce in real-time for immediate action, escalate high-value customers to management, report on follow-up tasks, and more.

Contact us

Integrate with all major Salesforce products

Craft a scalable feedback program by incorporating GetFeedback into your suite of Salesforce solutions.

Arrow

Sales

Give your sales team the power to close more deals with closed-lost insights.

Heart

Service

Enhance your customer service and field service lightning platforms with real-time feedback.

Magnifying glass

Marketing

Understand the customer journey and deliver more personalized experiences.

Shopping cart

Commerce

Improve purchase experience to increase conversions and sales.

Envelope

Pardot

Bring the voice of the customer into Pardot and drive smarter marketing automation.

Plus signs

Analytics

Fuel your Einstein Analytics predictive engine with the most critical dataset: customer feedback.

People

Communities

Create an ongoing dialogue within your forums, portals, and knowledge articles.

GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business.

—Dan Darcy, SVP, Global Enablement at Salesforce

Excel at customer experience

Get the straightforward answers you need to build world-class CX programs. Visit our resources center for guides, videos, interviews with experts, and everything customer experience.

See what GetFeedback can do for your business

Get your CX program up and running in days, not months.

Mercari logo
Honeywell logo
Toyota logo
Carrefour logo
Headspace logo

GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.

Copyright © 1999-2021 SurveyMonkey