Excel at customer experience in a world of change
ㅤ
Quickly pivot based on your customers' feedback and drive more value for them—and your business.
Get the agility needed to build better experiences across the customer journey
Collect targeted feedback and fuse it with customer data to quickly iterate on your digital experiences and improve customer interactions.
ㅤ
Launch in minutes, scale in days
- Access survey templates for NPS ®, CES, CSAT, Digital and Purchase Experience, and more
- Make it easy to give feedback anywhere, on any device with mobile-optimized, fully branded surveys
- Close the loop faster with real-time alerts and automatically push feedback into the tools you already use
Deliver better experiences across the customer lifecycle
Let us handle customer experience management (CXM), so you can focus on accelerating your CX program.
Improve customer retention by taking the right actions for your high-value customers
Increase adoption of products or services by removing points of friction customers identify
Win loyalty by actively listening to customers and personalizing every interaction
Turn churned customers into winbacks by bringing more value than competitors
Discover why our customers trust GetFeedback to power their CX
“Customer expectations are changing fast. We rely on agile partners to pivot and improve. GetFeedback moves at our pace to synthesize Voice of the Customer and expedite data-driven decisions and actions.”
Stephanie Stafford, Director of Customer Experience, YETI
What is customer experience and CX maturity?
More than 80% of companies believe they deliver “superior experiences,” but only 8% of customers agree.
ㅤ
If you’re a CX professional, working in customer support, or just looking to improve your website, see where your customer experience stands now.
Build better experiences across your organization
Momentive, the maker of GetFeedback and SurveyMonkey, offers products that help industry leaders stay agile across their entire business.
GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.
Copyright © 1999-2023 Momentive
GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.
*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, inc., Fred Reichheld and Satmetrix Systems, Inc.