Build a best-in-class CX program that adapts to your needs
Rich customer feedback via email and SMS
In-the-moment feedback on websites and mobile apps
Collect feedback across all channels
Quickly uncover insights to improve every experience
Empower teams to quickly take action
What is CX
Understand the key elements of customer experience
Free training from CX experts
Partner with us to build better experiences for your customers
Trends and industry insights
Step-by-step guidance on popular CX topics
Help articles and tutorials
Build lasting customer relationships with the #1 rated feedback solution for Salesforce.
Seamlessly connect feedback data with Salesforce data for a 360° view of the customer experience.
Personalize surveys with unique customer details from Salesforce. Automate to send surveys at the right time, on the right channels—including email, chat, SMS.
Use our powerful CX analytics to reveal trends and better understand why customers feel the way they do about your brand.
Connect feedback data with customer data in Salesforce so teams have the right context to take action. Quickly respond to time-sensitive feedback and efficiently make organizational changes that matter.Contact us
Use GetFeedback alongside any Salesforce product and craft a feedback program that works with your Salesforce suite.
Give your sales team the power to close more deals with closed-lost insights.
Enhance your customer service and field service lightning platforms with real-time feedback.
Understand the customer journey and deliver more personalized experiences.
Improve purchase experience to increase conversions and sales.
Bring the voice of the customer into Pardot and drive smarter marketing automation.
Fuel your Einstein Analytics predictive engine with the most critical dataset: customer feedback.
Create an ongoing dialogue within your forums, portals, and knowledge articles.
—Dan Darcy, SVP, Global Enablement at Salesforce
Get the straightforward answers you need to build world-class CX programs. Visit our resources center for guides, videos, interviews with experts, and everything customer experience.
Get your CX program up and running in days, not months.