Meet the #1-rated feedback solution for Salesforce

Seamlessly connect all of your customer experience surveys for actionable insight.

Put your customer at the center of your business

Survey customers after any interaction and collect real-time feedback. Map response data anywhere in Salesforce for a truly 360-degree customer view.

Show your customers you’re listening

Alert stakeholders of at-risk accounts and create tasks to ensure prompt follow up. Turn any negative experience into a positive one and boost customer retention.

No card required

Collect feedback anywhere

Weave surveys into the channels that work for your customers, like email, chat, SMS, and communities. Drive better response rates and better business decisions.

See Distribution Methods

Built to fit your Salesforce needs

Use GetFeedback alongside any Salesforce product and craft a feedback program that works with your Salesforce suite.

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Sales
Give your sales team the power to close more deals with closed-lost insights.
Service
Enhance your customer service and field service lightning platforms with real-time feedback.
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Marketing
Understand the customer journey and deliver more personalized experiences.
Pardot
Bring the voice of the customer into Pardot and drive smarter marketing automation.
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Analytics
Fuel your Einstein Analytics predictive engine with the most critical dataset: customer feedback.
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Communities
Create an ongoing dialogue within your forums, portals, and knowledge articles.

GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business.

— Dan Darcy

SVP, Global Enablement, Salesforce

Now that we have our client feedback in Salesforce, we can sort it by department, by branch, or by business line, and take action on a daily basis.

— Scott Searle

Salesforce Administrator, Peapack-Gladstone Bank

GetFeedback’s comprehensive platform helps us measure and improve our end-to-end customer experience. It’s so powerful and flexible, and the Salesforce integration is key.

— Lauren Jenkins

Business Development, Twitter