The customer experience solution built for Salesforce

Build lasting customer relationships with the #1 rated feedback solution for Salesforce.

Understand your customer experience

Seamlessly connect feedback data with Salesforce data for a 360° view of the customer experience.

Tailor surveys to each customer

Personalize surveys with unique customer details from Salesforce. Automate to send surveys at the right time, on the right channels—including email, chat, SMS.

Get insights that drive change

Use our powerful CX analytics to reveal trends and better understand why customers feel the way they do about your brand.

Take action to drive business impact

Connect feedback data with customer data in Salesforce so teams have the right context to take action. Quickly respond to time-sensitive feedback and efficiently make organizational changes that matter.

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Integrates across Salesforce Clouds

Use GetFeedback alongside any Salesforce product and craft a feedback program that works with your Salesforce suite.

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Sales

Give your sales team the power to close more deals with closed-lost insights.

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Service

Enhance your customer service and field service lightning platforms with real-time feedback.

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Marketing

Understand the customer journey and deliver more personalized experiences.

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Commerce

Improve purchase experience to increase conversions and sales.

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Pardot

Bring the voice of the customer into Pardot and drive smarter marketing automation.

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Analytics

Fuel your Einstein Analytics predictive engine with the most critical dataset: customer feedback.

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Communities

Create an ongoing dialogue within your forums, portals, and knowledge articles.

GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business.

—Dan Darcy, SVP, Global Enablement at Salesforce

Excel at customer experience

Get the straightforward answers you need to build world-class CX programs. Visit our resources center for guides, videos, interviews with experts, and everything customer experience.

See what GetFeedback can do for your business

Get your CX program up and running in days, not months.

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