Your customers have feedback, are you listening?

Empower customers to provide real-time, contextual feedback throughout the customer journey.

Launch your CX program in days, not months

    Build a CX program based on best practices with templates and in-product program guidance.

    Easily set up and manage feedback touchpoints throughout the customer journey.

    Trigger surveys based on lifecycle events captured in Salesforce or other systems used by your organization.

Send surveys to the right person at the right time

    Quickly send surveys via email and SMS that match your brand look and feel.

    Personalize surveys with customer data from Salesforce for a tailored experience that increases response rates.

    Target the right audience based on customer attributes and behaviors from Salesforce and other systems.

Listen to customers wherever they are

    Seamlessly integrate feedback into your website without disrupting the web or shopping experience.

    Prompt users to give real-time website or product feedback with advanced behavioral and demographic targeting.

    Get more context on your feedback by gathering visual feedback and technical details to quickly identify areas of improvement.

Extend the power of feedback to mobile apps

    Embed feedback into your app with our easy-to-use mobile SDK for Android and iOS.

    Customize and update in-app surveys without engineering support.

    Turn positive feedback into app store ratings without users leaving your app.

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