Empower teams to quickly act on feedback
Don’t just listen, drive action across your teams to improve the customer experience
Automate tasks for critical feedback
Create custom notifications for your team to act on feedback based on customer attributes, sentiment, and more.
Set up workflows and alerts based on role, so the right individuals in the organization can quickly take action.
Quickly notify product, web or other teams to issues in real time.
Empower teams to take action in the systems they use
Ensure the right teams take action on time-sensitive feedback in the tools they use every day.
Send critical feedback through Slack, escalate technical issues in Jira, trigger customer follow-up in Salesforce, and more.
Push feedback data where you need through our flexible API.
Enable organizational change
Socialize insights and drive internal collaboration with custom dashboards.
Provide all levels of the organization with access to key customer insights.
Make every team in the company accountable for improving the customer experience.