Empower teams to quickly act on feedback

Don’t just listen, drive action across your teams to improve the customer experience

Automate tasks for critical feedback

    Create custom notifications for your team to act on feedback based on customer attributes, sentiment, and more.

    Set up workflows and alerts based on role, so the right individuals in the organization can quickly take action.

    Quickly notify product, web or other teams to issues in real time.

Empower teams to take action in the systems they use

    Ensure the right teams take action on time-sensitive feedback in the tools they use every day.

    Send critical feedback through Slack, escalate technical issues in Jira, trigger customer follow-up in Salesforce, and more.

    Push feedback data where you need through our flexible API.

Enable organizational change

    Socialize insights and drive internal collaboration with custom dashboards.

    Provide all levels of the organization with access to key customer insights.

    Make every team in the company accountable for improving the customer experience.

© 2021 GetFeedback, Inc.|888-684-8821|Terms of use|Privacy notice|California privacy notice

*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.