Explore our plans and pricing

Request a demo for the plan that fits your customer experience needs, or jump into GetFeedback right away and test it out.

How our plans work

Use GetFeedback to get a pulse on your customers across every channel. Our plans are designed to help you meet your customers where they are:

Direct

• SMS / Text
• Email
• Salesforce integration



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Digital

• Websites
• Web apps
• Mobile apps



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Complete

• SMS / Text
• Email
• Websites
• Web apps
• Mobile apps
• Salesforce integration

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Access these features on all GetFeedback plans:

  • Automate & collect in-the-moment feedback on selected channels
  • Trigger surveys based on customer actions
  • Target audiences using key attributes & behaviors
  • Customize surveys with logos, colors & themes
  • Quickly spot trends with advanced analytics
  • Easily understand results from custom reporting dashboards
  • Access templates for Net Promoter Score® (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES) & more

With GetFeedback, we can adapt quickly and remain agile in our effots to reimagine our customers' experience.

⁠— Louise Vanwildermeersch, Customer Insights Manager, Mulberry

Frequently asked questions

How does the free trial work?

We offer a 14-day free trial with full capabilities, including Salesforce integration. During your trial, you can receive up to 20 survey responses.

How are your plans priced?

Our pricing is calculated to meet your unique requirements. Contact us to request a tailored quote or personalized demo.

Do I have access to support teams during the trial?

Yes, you will have access to our teams who will guide you through the trial process and answer any questions you may have.

Which plans support multiple users?

All GetFeedback plans offer team collaboration. For a custom quote, please contact us.

Do you offer month-to-month plans?

No, all plans require an annual commitment.

I have other questions. Who can I talk to?

Our team is here to answer your questions. Email us at sales@getfeedback.com or call us at 888-684-8821.

See what GetFeedback can do for your business

Get your CX program up and running in days, not months.

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