Plans & pricing

GetFeedback offers the tools you need to deliver exceptional experiences across all touchpoints in the customer journey.

Free trial

Try GetFeedback for 14 days with no commitment.

Powerful alone. Better together.

Direct plan

Take quick action on feedback at key customer touchpoints.


  • Collect feedback across channels, like email, SMS, and chat.
  • Drive action across teams to close the loop.
  • Seamlessly integrate with Salesforce to connect feedback data with customer data.

Digital plan

Collect in-the-moment feedback across digital channels.


  • Get real-time insights on how to optimize your website.
  • Collect in-app feedback to improve your mobile app experience.
  • Integrate feedback with the apps your teams already use like Jira, Google Analytics, and Salesforce.

Powerful alone. Better together.

GetFeedback Direct and GetFeedback Digital deliver powerful solutions to improve customer experiences with your brand. Together, they offer total visibility into each touchpoint throughout the customer journey. Contact our sales team today to learn more and receive a custom quote.

Contact us for pricing

The #1 CX solution on the Salesforce AppExchange


Over 300+ ratings

Ratings & reviews - Salesforce AppExchange rating

Frequently asked questions

How does the free trial work?
We offer a 14-day free trial with full capabilities, including Salesforce integration. During your trial, you can receive up to 20 survey responses.
How are your plans priced?
Our pricing is calculated to meet your unique requirements.
to request a tailored quote or personalized demo.
Do I have access to support teams during the trial?
Yes, you will have access to our teams who will guide you through the trial process and answer any questions you may have.
Which plans support multiple users?
All GetFeedback plans offer team collaboration. For a custom quote, please contact us.
Do you offer month-to-month plans?
No, all plans require an annual commitment.
I have other questions. Who can I talk to?
Our team is here to answer your questions. Email us at or call us at 888-684-8821.

Trusted by B2B and B2C brands around the world

Join our customers that rely on GetFeedback to help them design and deliver world-class omnichannel customer experiences. Get your programs up and running in days, not months.

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