Pricing

We offer a variety of plans to fit your needs and help you measure key customer metrics.

No credit card required

Professional

Great for individuals or small businesses looking to start a basic survey program.

Purchase
Starting at $50
  • Single user
  • 1,000 responses per month
    Receive up to 1,000 survey responses each month. If you ever need more, it’s easy to upgrade.
  • Survey builder
    Our modern survey builder gives you all the tools to build engaging surveys in minutes, that maximize response rates.
  • Basic survey reporting
    View summary reports and filter by time frame or specific attributes. View and export your data to Excel or CSV.
  • Survey branching logic
    Customize the question sequence with skip logic and use merge fields to create conditional logic. Send respondents down different lines of questioning based on their previous answers.
  • Email support
    Get your questions answered faster with email support from our friendly team of experts.
  • Does not include Salesforce integration
    Salesforce integration is only available with the GetFeedback for Salesforce plan.

Advanced

Built for teams to collaborate on custom surveys that power their feedback programs.

Purchase
Starting at $150
  • Everything included in Professional PLUS:
  • Ability to add users
  • 1,500 responses per month
    Receive up to 1,500 survey responses each month. If you ever need more, it’s easy to upgrade.
  • Team collaboration
    Collaborate on surveys and dashboards with your team. Available on packages with two or more users.
  • Custom logo branding
    Replace GetFeedback branding and URLs with your own logo and URL.
  • Website forms
    Add an embedded, popup, or lightbox form to your website to capture prospect or customer information.
  • Does not include Salesforce integration
    Salesforce integration is only available with the GetFeedback for Salesforce plan.

Corporate

Designed for brands to run feedback programs across multiple departments.

  • Everything included in Advanced PLUS:
  • Custom response volume
    Our team will work with you to figure out how many responses your team needs. GetFeedback can support even the most high-volume survey use cases.
  • Custom response notifications
    Create rules to send email alerts to your team about specific survey responses.
  • Advanced analytics
    Create and share powerful real-time dashboards to monitor key metrics and feedback. Filter based on timeframe, merge fields, and answers.
  • Real-time dashboards
    Generate personalized dashboards that show up-to-date survey responses for a specific individual, region, or team.
  • Multi-language surveys
    Send local-language surveys to boost response rates from your international audiences.
  • Text analytics
    Extract key phrases and sentiment from customer comments to quickly surface issues and monitor trends.
  • API Access
    Leverage our API to send survey response data into other systems.
  • Dedicated Customer Success
    A specialist from our team will work with you to understand your goals and use cases, and assist with best practices to set your team up for success.
  • Training and Onboarding
    Your Customer Success Manager will set up personalized onboarding sessions to help you implement GetFeedback and train your team.
  • Priority email and phone support
    Get your questions moved to the front of the queue with premium email support. Phone support through a Customer Success Manager also available.
  • Does not include Salesforce integration
    Salesforce integration is only available with the GetFeedback for Salesforce plan.

Salesforce

Bring customer feedback into your CRM with the #1 survey solution for Salesforce.

  • Personalize surveys with customer data
  • Send surveys through Salesforce, Pardot, or your ESP of choice
  • Distribute surveys across Salesforce Chat, SMS, and Communities
  • Map response data back to any Salesforce record
  • Analyze customer feedback with Salesforce Analytics
  • Create Salesforce-ready forms to enrich customer data

The #1 app on the Salesforce AppExchange

  • Amanda C

    Implementation of the product has been incredibly seamless and support of the product is top-notch.

    – Salesforce AppExchange Customer Review

  • Eric B

    Easy to configure, easy to use, great support team!

    – Salesforce AppExchange Customer Review

  • Myshka S

    I love GetFeedback. It’s like no other feedback tool: easy, simple and looks so sharp. I’m a PROMOTER!

    – Salesforce AppExchange Customer Review

  • John C

    GetFeedback is simply the best survey app for Salesforce! We’ve used several other survey apps before and none had the easy integration with Salesforce as this one.

    – Salesforce AppExchange Customer Review

  • Charlotte K

    Love this tool! Beautiful interface and robust Infrastructure.

    – Salesforce AppExchange Customer Review

  • Arnold P

    If you are looking for an easy to implement survey tool that integrates with Salesforce, with a great looking UI and dashboard be sure to try out GetFeedback!

    – Salesforce AppExchange Customer Review

  • Michelle N

    This tool makes sending beautiful surveys to our clients directly out of Salesforce simple. Highly recommend.

    – Salesforce AppExchange Customer Review

  • Andrew P

    I implemented this platform to address a low response rate issue with our legacy VoC surveying approach and it helped boost response numbers by over 500%!

    – Salesforce AppExchange Customer Review

  • Christianna G

    Using the Salesforce connector is simple and intuitive. Data pushes into Salesforce insanely fast, allowing our teams to work in real time.

    – Salesforce AppExchange Customer Review

  • Christopher B

    Smoothest survey solution that integrates with Salesforce!

    – Salesforce AppExchange Customer Review

  • Kristine D

    Transitioning our initial survey workflow from years back to Getfeedback was seamless.

    – Salesforce AppExchange Customer Review

  • David H

    This tool is easy to use, point and click just like salesforce...It is super easy to deploy and the integration to salesforce is exceptional.

    – Salesforce AppExchange Customer Review

  • Silvio C

    The UI is neat, elegant and simple, however powerful. You can create mobile and desktop surveys that integrate with Salesforce and Pardot, and sync back answers back to Salesforce for a continuous improving loop.

    – Salesforce AppExchange Customer Review

4.9 out of 5

- Average Salesforce AppExchange Rating

Frequently Asked Questions

Do you offer a free trial?

Yes, we offer a 14-day free trial of GetFeedback’s full capabilities, including the Salesforce integration. During your trial, you can receive up to 20 survey responses.

Can I try GetFeedback for Salesforce?

Yes, the Salesforce integration is included in your free trial account. From the survey builder, open the Salesforce tab and click “Connect to Salesforce” to get started.

Do you limit the number of surveys or responses?

GetFeedback lets you create an unlimited number of surveys. The number of responses you can receive varies by plan. For more info, please contact us.

Which GetFeedback plans work with Salesforce?

To integrate with Salesforce, you’ll need to use GetFeedback for Salesforce. To talk to an expert and get a custom quote, please contact us.

Which plans support multiple users?

The GetFeedback Advanced, GetFeedback Corporate and GetFeedback for Salesforce plans offer team collaboration. For a custom quote, please contact us.

I have more questions. Who do I talk to?

Our team is here to answer your questions. Email us at sales@getfeedback.com or call us at 888-684-8821.

Can I cancel/change plans at a later time?

For plans purchased online, you can switch between plans (upgrade/downgrade) or cancel at anytime. For custom billing questions, please contact us.

Which Salesforce Editions are supported?

GetFeedback supports all Salesforce Editions including Group Edition, Professional Edition, Enterprise Edition and Unlimited Edition. For more info, please contact us.

Do you offer month-to-month plans?

Yes, month-to-month pricing is available for the Professional and Advanced plans. The GetFeedback Corporate and GetFeedback for Salesforce plans require an annual commitment.

I have other questions. Who can I talk to?

Our team is here to answer your questions. Email us at sales@getfeedback.com or call us at 888-684-8821.

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