Using Zendesk for CX is about to get a whole lot easier
Join our Zendesk integration early access program so you can unlock the full potential of your service and support teams, and elevate your customer's experience.
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Use feedback to improve customer service experiences with GetFeedback and Zendesk
Capture feedback across your key channels and fuse it with your customer data in Zendesk to build a 360 degree view of customer feedback to quickly take actions and coach frontline agents to improve every customer service and support interaction.
Our integration will let you:
- Capture customer feedback after every service interaction
- View feedback in Zendesk to help coach front line agents
- Analyze feedback based on customer data to spot key trends
- Automatically escalate negative feedback and take action
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