Managing your customer experience should be easy
Easy to set up, easy to customize, easy to adjust along the way. Start collecting customer feedback to improve your business today.
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Join the organizations that rely on GetFeedback
Accelerate business growth with customer feedback
Demonstrate the ROI of your CX strategy by
improving on key CX metrics such as, NPS,
CSAT, CES, and GCR
Centralized feedback across every channel
Meet customers where they are by collecting in-the-moment feedback across all channels, including email, SMS, website, and mobile apps.
Uncover actionable insights
Spot trends in customer behavior, analyze sentiment, and understand key drivers that are impacting your business.
Drive immediate results
Share insights across teams and close the loop with your customer on critical feedback to drive customer satisfaction and loyalty.
Make CX insights better with Salesforce
Use GetFeedback to map real-time feedback data to any object, field, or record in Salesforce. Build a real 360° view of your customer experience.
GetFeedback empowers us to easily measure our customer experience and identify key drivers behind customer satisfaction.
—Mike Cancel, Operations Manager, Pandora
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See what GetFeedback can do for your business
Get your CX program up and running in days, not months.
*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, inc., Fred Reichheld and Satmetrix Systems, Inc.