Collect targeted feedback and fuse it with customer data to quickly iterate on your digital experiences and improve customer interactions.
Let us handle customer experience management (CXM), so you can focus on accelerating your CX program.
Improve customer retention by taking the right actions for your high-value customers
Increase adoption of products or services by removing points of friction customers identify
Win loyalty by actively listening to customers and personalizing every interaction
Turn churned customers into winbacks by bringing more value than competitors
“Customer expectations are changing fast. We rely on agile partners to pivot and improve. GetFeedback moves at our pace to synthesize Voice of the Customer and expedite data-driven decisions and actions.”
More than 80% of companies believe they deliver “superior experiences,” but only 8% of customers agree.
If you’re a CX professional, working in customer support, or just looking to improve your website, see where your customer experience stands now.Start assessment
Momentive, the maker of GetFeedback and SurveyMonkey, offers products that help industry leaders stay agile across their entire business.Visit Momentive
GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.
Copyright © 1999-2023 Momentive
*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, inc., Fred Reichheld and Satmetrix Systems, Inc.