Meet the No. 1-rated feedback solution for Salesforce
Seamlessly connect your surveys with Salesforce for actionable customer insights.
Put your customer at the centre of your business
Survey customers after key interactions for a real-time pulse on your business. Map response data anywhere in Salesforce for a truly 360-degree customer view.
Show your customers youβre listening
Automatically alert stakeholders of at-risk accounts and create tasks to ensure prompt follow-up. Turn any negative experience into a positive one and boost customer retention.
Collect feedback anywhere
Weave surveys into the channels that work for your customers including email, chat, SMS and communities. Drive better response rates and better business decisions.
Built to fit your Salesforce needs
Use GetFeedback alongside any Salesforce product and craft a feedback programme that works with your Salesforce suite.
Sales
Give your sales team the power to close more deals with closed-lost insights.
Service
Enhance your customer service and field service lightning platforms with real-time feedback.
Marketing
Understand the customer journey and deliver more personalised experiences.
Pardot
Bring the voice of the customer into Pardot and drive smarter marketing automation.
Analytics
Fuel your Einstein Analytics predictive engine with the most critical dataset: customer feedback.
Communities
Create an ongoing dialogue within your forums, portals and knowledge articles.
GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business.
β β Dan Darcy, SVP, Global Enablement
See what GetFeedback can do for your business
Get your CX programme up and running in days, not months.
*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, inc., Fred Reichheld and Satmetrix Systems, Inc.