Spot trends and take action with GetFeedback Analytics

Keep your finger on the pulse of your customer relationships with GetFeedback's real-time customer analytics.

Get Started
GetFeedback Mobile-Ready Online Survey Software Picture Choice
GetFeedback Mobile-Ready Online Survey Software Picture Choice

Unveil up-to-the-minute insights, no spreadsheets required

Explore your survey feedback with easy to build, beautiful dashboards. Then track your progress on key performance metrics.

GetFeedback Mobile-Ready Online Survey Software Picture Choice
Track your team’s key customer metrics

From NPS to agent performance, keep a pulse on the metrics you need to know.

Monitor feedback in real time

Generate insights that tell the bigger business story. See metrics change as customers respond.

Take immediate action on insights

Flag negative feedback before it's too late. Take action to fix issues and delight customers.

Catch the feedback that matters most with Text Analytics

Examine customer comments in real time and surface keywords and phrases so you can zero in on what matters.

GetFeedback Mobile-Ready Online Survey Software Picture Choice
Cut through the noise of customer comments

Effortlessly distill customer comments and uncover the feedback that matters.

Spot issues and trends the moment they arise

Pinpoint important trends in customer comments — trends you may have otherwise missed.

Act on hot topics before they catch fire

Arm your team with customer comment data and make informed changes in your company.

Put the right data in the hands of the right people with filtered dashboards

Filter dashboards by important merge fields — like region, agent, or product — and send personalized dashboards to stakeholders across your organization.

Director
Support Director
GetFeedback Mobile-Ready Online Survey Software Picture Choice
Manager
Support Manager
GetFeedback Mobile-Ready Online Survey Software Picture Choice
Agent
Support Agent
GetFeedback Mobile-Ready Online Survey Software Picture Choice
GetFeedback Mobile-Ready Online Survey Software Picture Choice GetFeedback Mobile-Ready Online Survey Software Picture Choice GetFeedback Mobile-Ready Online Survey Software Picture Choice
Customer quote eargo small
Ardy Zandian
Sr. Online Marketing Manager, Eargo
GetFeedback Analytics is highly innovative. We now can spot trends among our customer’s feedback and take immediate action to improve customer happiness.

Ready to turn your customer feedback into action?

See why the world's leading brands use GetFeedback to understand and improve their customer experience.

Try for Free
Contact Us