Compare features ＆ plans
Are you a CX professional, working in customer support, or looking to improve your website? GetFeedback offers customised plans to help you collect feedback from customers, visitors and users.
EssentialsGet a baseline pulse with customer feedback | ProAutomate feedback actions to scale your programmes | UltimateOptimise CX across all your customer journeys |
Collect feedback via email & website | ||
Salesforce integration | ||
Survey templates for NPS®, CSAT, CES & more | ||
Gather direct feedback via SMS & chat | ||
Custom branding including logos & colours | ||
Automations manager & webhooks | ||
Collect feedback via mobile app | ||
Single sign-on (SSO) | ||
Why choose GetFeedback?
We’ll help you generate meaningful insights about your customers – lightning fast. We’ll empower your entire team with the agility needed to drive value for your customers, excel at CX and outlast your competition.
Measure the business impact of customer interactions
Know what actions to take for every
customer segment. Pivot quickly to
maintain NPS®, CSAT and more.
Give your team the agility to iterate and scale quickly
Business-critical improvements to your
customer experience in days, rather than
months.
Trust the only purpose-built CX platform for Salesforce
Machine learning and AI powers fast
analysis of customer data, easily paired
with Salesforce.
Brands that trust GetFeedback
Get a quote
Get in touch with our sales team to learn more about pricing, demos and exclusive features. We’ll get back to you soon.
Try a 14-day free trial
Get up and running today with a free trial that offers full platform capabilities. Plus, our support team is available to help you maximise your trial run.
- Includes Salesforce integration
- Up to 20 survey responses
- No commitment required
Hear from our customers
B Cellars Vineyards and Winery saw an increase in customers, loyalty and sales revenue by leveraging GetFeedback to create an unmatched experience for guests.
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GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.
Copyright © 1999-2023 Momentive
GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.
*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, inc., Fred Reichheld and Satmetrix Systems, Inc.