Optimise your website with real-time feedback
Quickly engage key audiences and collect meaningful feedback across your site to elevate web experiences
Streamline experiences
Fix site content and process bugs to improve your customer’s journey so they convert.
Drive engagement
Help your visitors tell you what’s working and, more importantly, what’s not.
Save time & resources
Quickly fix key issues by eliminating the guesswork with visual and contextual feedback.
Easily add always-on feedback buttons
Quickly set up feedback buttons using our pre-built templates or customise them to your brand. To deploy, add the JavaScript to your website only once, and the button activates across your website without needing any technical resources.
Seamlessly target key visitors
Actively ask for feedback based on user behaviour and demographics to fully understand what your visitors need and why they aren’t converting. Use a wide range of targeting options to create slide-out, full-page or exit surveys that ask the right questions, the right way, at the right time.
Surveys based on browsing behaviour
Trigger surveys based on broad browsing behaviours such as time on page or get incredibly precise down to the pixel they mouse over.
Time & device-based feedback campaigns
Set campaigns to run at specific times or on specific devices and avoid survey fatigue by setting feedback requests to only show once.
Exit surveys & active promotions
ㅤ
Actively engage key website visitors for exit surveys, questionnaires and promotions that encourage them to leave feedback.
Quickly collect precise feedback
Actively ask for feedback
Make it easy for visitors to leave feedback about any part of your site by simply selecting the specific component on their mind. The web survey lets them say what’s on their mind and keeps them in-page so they don’t have to navigate back.
ㅤ
Filter personal info
Make it easy for visitors to leave feedback about any part of your site by simply selecting the specific component on their mind. The web survey lets them say what’s on their mind and keeps them in-page so they don’t have to navigate back.
Centralise key insights to act rapidly
Aggregate insights across every listening post on your website to see exactly how people feel about every part of your digital experience.
ㅤ
Easily see open-text feedback, sentiment analysis and key words provided by website visitors. Automatically push feedback into JIRA, Slack or other key systems to trigger fast action based on customer feedback.
See what GetFeedback can do for your business
Get your CX programme up and running in days, not months.
*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, inc., Fred Reichheld and Satmetrix Systems, Inc.