Build a best-in-class CX program that adapts to your needs
Rich customer feedback via email and SMS
In-the-moment feedback on websites and mobile apps
Collect feedback across all channels
Quickly uncover insights to improve every experience
Empower teams to quickly take action
What is CX
Understand the key elements of customer experience
Free training from CX experts
Partner with us to build better experiences for your customers
Trends and industry insights
Step-by-step guidance on popular CX topics
Help articles and tutorials
Excel at customer experience in a world of rapid change.
Collect in-the-moment feedback across all channels.
Quickly spot trends and share insights with your teams.
Close the loop on critical feedback as it happens.
— Stephanie Stafford, Director of Customer Experience, YETI
Seamlessly connect your CX data with your Salesforce customer data. Automate survey distribution, assign follow-up tasks, and provide your team with insights—making GetFeedback even more powerful.
GetFeedback is built to be powerful and easy to use. Our customers get up and running in days—not months—without needing a large team of consultants.
No matter where you are in your customer experience efforts, our technology and expertise can set you up for success and help evolve your program over time.
GetFeedback is the only CX solution purpose-built for Salesforce, so you can deliver insights and drive actions in the system you’re already using to get work done.
Get the straightforward answers you need to build world-class CX programs. Visit our resources center for guides, videos, interviews with experts, and everything customer experience.
Get your CX program up and running in days, not months.