Digital Experience

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What's The Difference Between Digital Experience and Customer Experience?

Simplifying CX YouTube series episode on the difference between digital experience and customer experience.

Announcing the GetFeedback Suite

GetFeedback joins forces with Usabilla to form a CX suite that brings a multi-channel view of the customer experience across your entire customer journey.

SMS Survey Best Use Cases

Text message (SMS) surveys are a great solution for gathering feedback from customers who are on the go.

10 SMS Survey Best Practices

SMS surveys are perfect for reaching customers always on the go. Follow these SMS survey best practices to receive reliable, actionable customer feedback.  

Introducing SMS Invitations

Now companies can collect real-time, quality feedback from on-the-go customers with GetFeedback's SMS survey feature: SMS Invitations.

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