Customer Experience

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10 (Common) Challenges of a CX Cross-Functional Team

The most prominent challenges of running a cross-functional CX team and how to overcome them.

How to Drive More Revenue with NPS, CSAT, and CES

Join GetFeedback and TEDx speaker Jeannie Walters in this on-demand webinar, as we share ways to quantify your feedback data and the different actions you can take to improve customer relationships and drive business revenue. 

Interview With CX Ambassador Simon Whight

Interview with Simon Whight, platform technical architect at Zen Internet, an internet service provider in Manchester, England, about his career in the customer experience space.

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