Customer Experience

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14 motivational customer satisfaction quotes

From customer service to customer satisfaction and loyalty, here are 14 quotes to motivate you to deliver a great experience.

NPS question guide

Everything you need to know about the NPS question, its history, and how to use it.

Customers say the darndest things

Customer service speaker, author, and coach Dan Gingiss reads real customer feedback live and gives you advice on what to do about it.

Lippert Components fueled innovations using GetFeedback

After implementing GetFeedback, Lippert improved its customer experiences within a matter of weeks of receiving customer insights. It also built a community of brand advocates that provided feedback and shared new product and service ideas.

Interview with CX Ambassador Matthew Phillip

Interview with Matthew Phillip, Marketing Automation Manager at Mylo, a Lockton company, the insurtech leader revolutionizing insurance shopping, about his career in the customer experience space.

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