Customer Experience

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Don’t waste a good CX mistake—use it!
What is ecommerce experience and how to improve it

Learn why creating a great ecommerce experience is important for the success of your business and for improving your ecommerce customer satisfaction.

Transactional NPS (tNPS)

Learn why transactional NPS surveys are valuable for your business and when it’s appropriate to use them.

CX vs. UX

A detailed explanation of the difference between customer experience and user experience.

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