GetFeedback platform
Build a best-in-class CX program that adapts to your needs
Direct
Rich customer feedback via email and SMS
Digital
In-the-moment feedback on websites and mobile apps
GetFeedback is brought to you by Momentive. Visit momentive.ai for AI-driven solutions designed to help decision-makers shape exceptional experiences.
A CX platform that moves at the speed of today’s customers
Excel at customer experience in a world of rapid change.
Brands that trust GetFeedback
Easy, powerful, and complete
Rise above the competition with a holistic CX platform that doesn’t require a team of consultants to run.
Learn moreLISTEN
Meet customers where they are
Collect in-the-moment feedback across all channels.
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UNDERSTAND
Discover insights and share them widely
Quickly spot trends and share insights with your teams.
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ACT
Drive action to improve the customer experience
Close the loop on critical feedback as it happens.
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Customer expectations are changing fast. We rely on agile partners to pivot and improve. GetFeedback moves at our pace to synthesize Voice of the Customer and expedite data-driven decisions and actions.
— Stephanie Stafford, Director of Customer Experience, YETI
Easily integrate your CX program with Salesforce
Seamlessly connect your CX data with your Salesforce customer data. Automate survey distribution, assign follow-up tasks, and provide your team with insights—making GetFeedback even more powerful.
What sets GetFeedback apart?
An agile CX system
GetFeedback is built to be powerful and easy to use. Our customers get up and running in days—not months—without needing a large team of consultants.
We grow with you
No matter where you are in your customer experience efforts, our technology and expertise can set you up for success and help evolve your program over time.
Built for Salesforce
GetFeedback is the only CX solution purpose-built for Salesforce, so you can deliver insights and drive actions in the system you’re already using to get work done.
Excel at customer experience
Get the straightforward answers you need to build world-class CX programs. Visit our resources center for guides, videos, interviews with experts, and everything customer experience.
See what GetFeedback can do for your business
Get your CX program up and running in days, not months.
GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.
Copyright © 1999-2021 SurveyMonkey
GetFeedback is brought to you by momentive.ai. Shape what's next with AI‑driven insights and experience management solutions built for the pace of modern business.
Copyright © 1999-2021 SurveyMonkey
*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons are registered trademarks of Bain & Company, inc., Fred Reichheld and Satmetrix Systems, Inc.