Your customers areHappySatisfiedAnnoyed
Our customer experience (CX) platform helps you understand why, so you can take action when it matters most.
Adapt to changing customer needs
The world is changing fast, and so are your customers. You need an agile CX solution that lets you deliver great experiences to meet the changing needs of your customers.
Meet your customers wherever they are
Your customers shouldn’t have to jump through hoops to tell you how they feel. Make it easy for them to give in-the-moment feedback in the channels that work best for them.
Integrate feedback into business systems
Easily share customer insights and drive meaningful actions through the business systems your teams use daily to get their work done, including Salesforce.
GetFeedback has created a whole new way for us to listen to our customers, and the insights are changing the way we do business.
Dan Darcy, SVP, Global Enablement
We want our customers’ voice to be an informative part of our decision-making process. Since rolling out GetFeedback, our response rates have improved by 400%.
Macy Howarth, Executive Director, Customer Intelligence
GetFeedback provides the real-time customer insights that we need to take action. Our survey completion rate has skyrocketed to 94%, and our costs have gone down 95%.
Myshka Sansoin, Global Customer Advocacy Lead
Excel at customer experience
Get the straightforward answers you need to build world-class CX programs. Visit our resources center for guides, videos, interviews with experts, and everything customer experience.
Prove The ROI of Customer Experience (WITH ACTUAL MATH!)
Simplifying CX YouTube series episode on how to prove the ROI of your CX program.
How to Deliver a Seamless Customer Experience in the New Normal
How to rethink your omnichannel CX strategy for 2020 and onward as a response to the COVID-19 pandemic.
Trusted by B2B and B2C brands around the world
Join our customers that rely on GetFeedback to help them design and deliver world-class omnichannel customer experiences. Get your programs up and running in days, not months.
