Customer Experience Management for Salesforce
GetFeedback by SurveyMonkey offers the most flexible, easy-to-use CX technology with the fastest time-to-value in market.
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Introducing GetFeedback for Field Service Lightning
GetFeedback turns Field Service Lightning into a more well-rounded solution by providing deeper visibility into the onsite service experience.
We’re Excited to Join the SurveyMonkey Family!
Six years ago, GetFeedback started on a journey to give companies a better way to listen to their customers –
Introducing GetFeedback Flow Templates
With GetFeedback Flow Templates, surveys can be embedded directly in Salesforce screen flows to provide an easy-to-use interface that simplifies data collection.
Introducing SMS Invitations
Now companies can collect real-time, quality feedback from on-the-go customers with GetFeedback's SMS survey feature: SMS Invitations.
Introducing Automated Email
With Automated Email you can create engaging one-touch email surveys that are sent directly at specific points in the customer journey.
Introducing GetFeedback for Salesforce Chat
Now companies can seamlessly integrate elegant surveys at the end of their live chat conversations and collect real-time, contextual customer feedback.
Introducing GetFeedback Text Analytics
GetFeedback Text Analytics examines open-ended feedback in real time and surfaces the keywords and phrases that matter most, so you can spot trends faster.
Introducing One-Touch Email Survey Templates for Salesforce
Generate beautiful survey email templates for Salesforce or your email marketing tool. Embed survey questions inside your email to boost response rates!
Introducing GetFeedback for Salesforce Service Cloud
Customers ask for help through more channels than ever before. GetFeedback for Salesforce Service Cloud helps teams improve every service experience.
Introducing GetFeedback for Financial Services
We're excited to unveil GetFeedback for Financial Services: a new way for FinServ companies to enhance the client experience and drive long-term loyalty.
Introducing GetFeedback Analytics
GetFeedback Analytics unlocks the power of your survey data. With real-time dashboards, you can track and share the metrics that matter most.
Introducing More Beautiful, Usable Surveys
Today we’re excited about a few updates that will go a long way to make your surveys look better, make them easier to navigate, and ultimately increase the number of completed surveys you receive.
GetFeedback Summer ’14: Team Administration
GetFeedback introduces team administration and collaboration for all of your customer survey projects. Check out our Summer '14 Product Feature Tour.