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Announcing the GetFeedback Suite

GetFeedback joins forces with Usabilla to form a CX suite that brings a multi-channel view of the customer experience across your entire customer journey.

Introducing GetFeedback Flow Templates

With GetFeedback Flow Templates, surveys can be embedded directly in Salesforce screen flows to provide an easy-to-use interface that simplifies data collection.

Introducing SMS Invitations

Now companies can collect real-time, quality feedback from on-the-go customers with GetFeedback's SMS survey feature: SMS Invitations.

Introducing Automated Email

With Automated Email you can create engaging one-touch email surveys that are sent directly at specific points in the customer journey.

Introducing GetFeedback Text Analytics

GetFeedback Text Analytics examines open-ended feedback in real time and surfaces the keywords and phrases that matter most, so you can spot trends faster.

Introducing GetFeedback Analytics

GetFeedback Analytics unlocks the power of your survey data. With real-time dashboards, you can track and share the metrics that matter most.

Introducing More Beautiful, Usable Surveys

Today we’re excited about a few updates that will go a long way to make your surveys look better, make them easier to navigate, and ultimately increase the number of completed surveys you receive.

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