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Product & News
GetFeedback simplifies CX for Salesforce customers with a new integration and a new app
New Salesforce integration for feedback from digital channels and new GetFeedback app for Salesforce.
GetFeedback announces new AI-powered insights, listening, and automation capabilities
New capabilities to accelerate and scale your CX program.
Introducing GetFeedback’s new brand
We've decided to rebrand GetFeedback. Here's our journey to rebrand, including how we landed our brand look and feel, logo, and tone and voice.
Announcing GetFeedback’s integration with Salesforce Commerce Cloud
Seamlessly connect feedback data with Salesforce data to gather and act on insights that improve online customer experiences and drive business results
Introducing the new GetFeedback platform
Quickly adapt to your customers’ evolving needs with a modern CX solution.
A New User Interface to Simplify CX
We’re excited to announce a brand new user interface (UI) thoughtfully designed with our customers in mind.
Announcing the GetFeedback Suite
GetFeedback joins forces with Usabilla to form a CX suite that brings a multi-channel view of the customer experience across your entire customer journey.
Customer Experience Management for Salesforce
GetFeedback by SurveyMonkey offers the most flexible, easy-to-use CX technology with the fastest time-to-value in market.
Introducing GetFeedback for Field Service Lightning
GetFeedback turns Field Service Lightning into a more well-rounded solution by providing deeper visibility into the onsite service experience.
We’re Excited to Join the SurveyMonkey Family!
Six years ago, GetFeedback started on a journey to give companies a better way to listen to their customers –
Introducing GetFeedback Flow Templates
With GetFeedback Flow Templates, surveys can be embedded directly in Salesforce screen flows to provide an easy-to-use interface that simplifies data collection.
Introducing SMS Invitations
Now companies can collect real-time, quality feedback from on-the-go customers with GetFeedback's SMS survey feature: SMS Invitations.
Introducing Automated Email
With Automated Email you can create engaging one-touch email surveys that are sent directly at specific points in the customer journey.
Introducing GetFeedback for Salesforce Chat
Now companies can seamlessly integrate elegant surveys at the end of their live chat conversations and collect real-time, contextual customer feedback.
Introducing GetFeedback Text Analytics
GetFeedback Text Analytics examines open-ended feedback in real time and surfaces the keywords and phrases that matter most, so you can spot trends faster.
Introducing One-Touch Email Survey Templates for Salesforce
Generate beautiful survey email templates for Salesforce or your email marketing tool. Embed survey questions inside your email to boost response rates!
Introducing GetFeedback for Salesforce Service Cloud
Customers ask for help through more channels than ever before. GetFeedback for Salesforce Service Cloud helps teams improve every service experience.
Introducing GetFeedback for Financial Services
We're excited to unveil GetFeedback for Financial Services: a new way for FinServ companies to enhance the client experience and drive long-term loyalty.
Introducing GetFeedback Analytics
GetFeedback Analytics unlocks the power of your survey data. With real-time dashboards, you can track and share the metrics that matter most.
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