Online Surveys

10 SMS Survey Best Practices

SMS surveys are perfect for reaching customers always on the go. Follow these SMS survey best practices to receive reliable, actionable customer feedback.  

Introducing SMS Invitations

Now companies can collect real-time, quality feedback from on-the-go customers with GetFeedback's SMS survey feature: SMS Invitations.

Introducing Automated Email

With Automated Email you can create engaging one-touch email surveys that are sent directly at specific points in the customer journey.

What’s the Customer Loyalty Loop?

How the customer loyalty loop and customer feedback via surveys will help you create a customer journey map that'll boost customer retention.

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