How to Implement SMS Surveys With GetFeedback
Use this guide to learn how to apply and optimize this new survey distribution feature.
Digital Experience
Use Your Live Chat Survey Data to Improve CX
You’ve completed your live chat survey implementation and now you’re receiving valuable live chat survey data. You want to put
5 Live Chat Customer Service Challenges
Live chat customer service comes with its unique challenges. Do you know what they are? Here are 5 live chat service pain points and how to overcome them.
The Ultimate Playbook for Live Chat Customer Service
An inside look into GetFeedback's best practices for live chat customer service.
Introducing GetFeedback for Salesforce Chat
Now companies can seamlessly integrate elegant surveys at the end of their live chat conversations and collect real-time, contextual customer feedback.
How to Implement Live Chat for Customer Support
The modern customer expects instant support from a real person—can you provide that?
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