Customer Effort Score

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NPS, CSAT, and CES: Know the difference and why it matters
How to use the Customer Effort Score (CES) metric

Simplifying CX YouTube series video on how to use the CES metric.

How to Drive More Revenue with NPS, CSAT, and CES

Join GetFeedback and TEDx speaker Jeannie Walters in this on-demand webinar, as we share ways to quantify your feedback data and the different actions you can take to improve customer relationships and drive business revenue. 

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