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4 ways to create the perfect retail experience

Notable trends in consumer preferences that will influence how retailers run their CX programs.

CX vs. UX

A detailed explanation of the difference between customer experience and user experience.

Interview with CX Ambassador Matthew Phillip

Interview with Matthew Phillip, Marketing Automation Manager at Mylo, a Lockton company, the insurtech leader revolutionizing insurance shopping, about his career in the customer experience space.

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