GetFeedback Pricing and Plans

Whether you’re just starting out with a CSAT survey or looking for a solution to run your customer feedback program, we offer a variety of plans to fit your needs and help you measure key customer metrics.

Swipe

Professional

Great for individuals or small businesses looking to start a basic survey program.

Purchase Starts at $50/month
  • Single user
  • 1,000 responses per month
  • Survey builder
  • Basic survey reporting
  • Survey branching logic
  • Email support
  • Does not include Salesforce integration

Advanced

Built for teams to collaborate on custom surveys that power their feedback programs.

Purchase Starts at $150/month
  • Everything included in Professional PLUS:
  • Ability to add users
  • 1,500 responses per month
  • Team collaboration
  • Custom branding & Whitelabeling
  • Website forms
  • Does not include Salesforce integration

Corporate

Powerful survey tools to measure and take action on feedback across multiple departments.

  • Everything included in Advanced PLUS:
  • Custom response volume
  • Custom response notifications
  • Advanced analytics
  • Real-time dashboards
  • Multi-language surveys
  • Text analytics
  • API Access
  • Dedicated Customer Success
  • Training and Onboarding
  • Priority email and phone support
  • Does not include Salesforce integration

Salesforce

Bring your customer feedback into your CRM with the #1 survey solution for Salesforce customers.

  • Everything included in Corporate PLUS:
  • Personalize surveys with customer data.
  • Send surveys through Salesforce, Pardot, or your ESP of choice.
  • Distribute surveys across Salesforce Chat, SMS, and Communities.
  • Map response data back to any Salesforce record.
  • Analyze customer feedback with Salesforce Analytics.
  • Create Salesforce-ready forms to enrich customer data.

Want to get started?

Sign up for a free trial and check out everything GetFeedback has to offer -- no credit card required.

Try for Free

The go-to feedback solution for leading brands

4.9

Amanda C

Implementation of the product has been incredibly seamless and support of the product is top-notch.

Salesforce AppExchange
Eric B

Easy to configure, easy to use, great support team!

Salesforce AppExchange
Myshka S

I love GetFeedback. It's like no other feedback tool: easy, simple and looks so sharp. I'm a PROMOTER!

Salesforce AppExchange
John C

GetFeedback is simply the best survey app for Salesforce! We've used several other survey apps before... Read more

Salesforce AppExchange
Charlotte K

Love this tool! Beautiful interface and robust Infrastructure.

Salesforce AppExchange
Arnold P

If you are looking for an easy to implement survey tool that integrates with Salesforce, with a great... Read more

Salesforce AppExchange
Michelle N

This tool makes sending beautiful surveys to our clients directly out of Salesforce simple. Highly... Read more

Salesforce AppExchange
Andrew P

I implemented this platform to address a low response rate issue with our legacy VoC surveying... Read more

Salesforce AppExchange
Christianna G

Using the Salesforce connector is simple and intuitive. Data pushes into Salesforce insanely fast,... Read more

Salesforce AppExchange
Christopher B

Smoothest survey solution that integrates with Salesforce!

Salesforce AppExchange
Kristine D

Transitioning our initial survey workflow from years back to Getfeedback was seamless.

Salesforce AppExchange
David H

This tool is easy to use, point and click just like salesforce... It is super easy to deploy and the... Read more

Salesforce AppExchange
Silvio C

The UI is neat, elegant and simple, however powerful. You can create mobile and desktop surveys that... Read more

Salesforce AppExchange

Frequently Asked Questions

Do you offer a free trial?
Yes, we offer a 14-day free trial of GetFeedback's full capabilities, including the Salesforce integration. During your trial, you can receive up to 20 survey responses.
Do you limit the number of surveys or responses?
GetFeedback lets you create an unlimited number of surveys. The number of responses you can receive varies by plan. For more info, please contact us
Which plans support multiple users?
The GetFeedback Advanced, GetFeedback Corporate and GetFeedback for Salesforce plans offer team collaboration. For a custom quote, please contact us
Can I cancel/change plans at a later time?
For plans purchased online, you can switch between plans (upgrade/downgrade) or cancel at anytime. For custom billing questions, please contact us
Do you offer month-to-month plans?
Yes, Month-to-month pricing is available for the Professional and Advanced plans. The GetFeedback Corporate and GetFeedback for Salesforce plans require an annual commitment.
Which GetFeedback plans work with Salesforce?
To integrate with Salesforce, you'll need to use GetFeedback for Salesforce. To talk to an expert and get a custom quote, please contact us
Can I try GetFeedback for Salesforce?
Yes, the Salesforce integration is included in your free trial account. From the survey builder, open the Salesforce tab and click "Connect to Salesforce" to get started.
Which Salesforce Editions are supported?
GetFeedback supports all Salesforce Editions including Group Edition, Professional Edition, Enterprise Edition and Unlimited Edition. For more info, please contact us
Do you offer discounts for non-profit organizations?
Yes, GetFeedback offers a 15% discount on all of our plans to qualified non-profit organizations. For more information or to get started please contact us
I have other questions. Who can I talk to?
Our team is here to answer your questions. Email us at sales@getfeedback.com or call us at 888-684-8821

Ready to turn your customer feedback into action?

See why the world's leading brands use GetFeedback to understand and improve their customer experience.

Try for Free
Contact Us