GetFeedback Edition Comparison

Winter 2018

There is an updated version of this page

Account Settings

Standard

Commercial

Premier

Users

1

2

10

Responses

1,000

7,500

10,000

Salesforce Connections

1

2

Unlimited

Salesforce-connected surveys

1

3

Unlimited

SMS Invitation sends

0

7,500

10,000

Survey Creation

Survey Builder

Pre-Built Survey Templates

Advanced Logic

Question & Answer Piping

Custom Notifications

Survey Customization

White-Label Branding

Custom URLs

Multi-Language Surveys

Draft Mode

Survey Distribution

Built-In Email Delivery

One-Touch Email Surveys

HTML Email Export

Automated email through GetFeedback

GetFeedback for Salesforce Chat

SMS Invitations

Multi-Channel Distribution (Website, Communities, In-App)

GetFeedback Analytics

Summary Reports

Real-Time Dashboards

Text Analytics

API Access

Salesforce Integration

Managed Data Mapping

Custom Data Mapping

VisualForce Email Export

Pardot Integration

Lead and Contact Forms

Sandbox Connection

Production Connection

Multi-Org Administration and Permissions

Support and Services

Support

Basic Email

Priority Email

Phone, Email, Chat

Onboarding Service

Dedicated Customer Success Manager

Semi-Annual Customer Success Review

Included

Not Included

$ Added Cost