GetFeedback Edition Comparison

Account Settings

Standard

Commercial

Premier

Users

1

2

10

Responses

1,000

7,500

10,000

Salesforce Connections

1

2

Unlimited

Salesforce-connected surveys

1

5

Unlimited

SMS Invitation sends

0

7,500

10,000

Survey Creation

Survey Builder

Pre-Built Survey Templates

Advanced Logic

Question & Answer Piping

Custom Notifications

Survey Customization

White-Label Branding

Custom URLs

Multi-Language Surveys

Draft Mode

Survey Distribution

Built-In Email Delivery

One-Touch Email Surveys

HTML Email Export

Automated email through GetFeedback

GetFeedback for Salesforce Chat

SMS Invitations

Multi-Channel Distribution (Website, Communities, In-App)

GetFeedback Analytics

Summary Reports

Real-Time Dashboards

Text Analytics

API Access

NPS Key Drive Analysis

NPS Crosstab Dashboards

Salesforce Integration

Managed Data Mapping

Custom Data Mapping

VisualForce Email Export

Pardot Integration

Lead and Contact Forms

Sandbox Connection

Production Connection

Multi-Org Administration and Permissions

Support and Services

Support

Basic Email

Priority Email

Phone, Email, Chat

Onboarding Service

Dedicated Customer Success Manager

Semi-Annual Customer Success Review

Included

Not Included

$ Added Cost

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