{"version":"1.0","provider_name":"GetFeedback Newsroom","provider_url":"https:\/\/getfeedback.wpengine.com\/news","author_name":"GetFeedback Newsroom","author_url":"https:\/\/getfeedback.wpengine.com\/news","title":"Introducing GetFeedback for Salesforce Service Cloud","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\"><a href=\"https:\/\/getfeedback.wpengine.com\/news\/introducing-getfeedback-for-salesforce-service-cloud\/\">Introducing GetFeedback for Salesforce Service Cloud<\/a><\/blockquote>\n<script type='text\/javascript'>\n<!--\/\/--><![CDATA[\/\/><!--\n\t\t\/*! This file is auto-generated *\/\n\t\t!function(d,l){\"use strict\";var e=!1,o=!1;if(l.querySelector)if(d.addEventListener)e=!0;if(d.wp=d.wp||{},!d.wp.receiveEmbedMessage)if(d.wp.receiveEmbedMessage=function(e){var t=e.data;if(t)if(t.secret||t.message||t.value)if(!\/[^a-zA-Z0-9]\/.test(t.secret)){var r,a,i,s,n,o=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),c=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]');for(r=0;r<c.length;r++)c[r].style.display=\"none\";for(r=0;r<o.length;r++)if(a=o[r],e.source===a.contentWindow){if(a.removeAttribute(\"style\"),\"height\"===t.message){if(1e3<(i=parseInt(t.value,10)))i=1e3;else if(~~i<200)i=200;a.height=i}if(\"link\"===t.message)if(s=l.createElement(\"a\"),n=l.createElement(\"a\"),s.href=a.getAttribute(\"src\"),n.href=t.value,n.host===s.host)if(l.activeElement===a)d.top.location.href=t.value}}},e)d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",t,!1),d.addEventListener(\"load\",t,!1);function t(){if(!o){o=!0;var e,t,r,a,i=-1!==navigator.appVersion.indexOf(\"MSIE 10\"),s=!!navigator.userAgent.match(\/Trident.*rv:11\\.\/),n=l.querySelectorAll(\"iframe.wp-embedded-content\");for(t=0;t<n.length;t++){if(!(r=n[t]).getAttribute(\"data-secret\"))a=Math.random().toString(36).substr(2,10),r.src+=\"#?secret=\"+a,r.setAttribute(\"data-secret\",a);if(i||s)(e=r.cloneNode(!0)).removeAttribute(\"security\"),r.parentNode.replaceChild(e,r)}}}}(window,document);\n\/\/--><!]]>\n<\/script><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/getfeedback.wpengine.com\/news\/introducing-getfeedback-for-salesforce-service-cloud\/embed\/\" width=\"600\" height=\"338\" title=\"&#8220;Introducing GetFeedback for Salesforce Service Cloud&#8221; &#8212; GetFeedback Newsroom\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe>","description":"Introducing GetFeedback for Salesforce Service Cloud Customer experience survey solution allows businesses to measure and improve customer satisfaction (CSAT), Net Promoter Score (NPS), and agent performance across every Salesforce Service Cloud channel Over 1,000 Salesforce Service Cloud customers are now using\u00a0GetFeedback\u2014including Amazon, Lexus, Home Depot, and Walmart\u2014and reporting 94% survey completion rate, 21% higher customer satisfaction, and 10% increase in Net Promoter Score &nbsp; SAN FRANCISCO\u2014MAY 23, 2017\u2014GetFeedback, the leading provider of customer experience survey software for Salesforce, today announced a comprehensive omni-channel survey solution for Salesforce Service Cloud. GetFeedback for Salesforce Service Cloud enables companies to understand the experiences [&hellip;]"}