Software Engineer - Returnship

Canada - Remote

Software Engineer:Platform Returnship

 

The Path Forward Return to Work program at SurveyMonkey is a 20-week paid returnship for experienced professionals returning to the workforce after taking time off for caregiving. The program is open to women and men who have at least 8 years of professional experience and have been out of the paid workforce for at least two years to focus on caring for a child or other dependent. If you meet these criteria, we welcome you to apply. 

 

At SurveyMonkey we are excited to be part of the Path Forward program because we appreciate the skills you can offer, the perspective you provide, and the contributions you will make. This program offers you a chance to revamp your skills, update your resume with new experience, and make connections with other women and men transitioning back to the workforce. It also offers support through Path Forward, a nonprofit organization on a mission to empower people who’ve been focused on caregiving transition back to the paid workforce.

 

This 20-week program is 100 percent virtual. Upon successful completion of the returnship, there is a possibility of an offer for full-time employment. We are open to remote candidates in the US and Canada. 

Who we are and what we do

SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, and survey feedback. Our platform empowers more than 20 million active users to analyze and act on feedback from employees, customers, website and app users, and market research respondents. SurveyMonkey's products, enterprise solutions, and integrations enable more than 345,000 organizations to deliver better customer experiences, increase employee retention , and unlock growth and innovation. Ultimately, SurveyMonkey's vision is to raise the bar for human experiences by amplifying individual voices.

More about our GetFeedback Platform Engineering Team

Platform Engineering is composed of System Engineers, Software Engineers in Test and Backend Engineers. The team provides architecture, guidance, and the frameworks upon which the GetFeedback feature teams build their services. This accelerates development and increases the stability of our product platform in the Customer Experience (CX) space. 

We value diversity, responsiveness to customers, technical scalability, and the craft of writing software. If you would like to join an inspired and collaborative team we would like to speak with you. You will report to an Engineering Manager of the GetFeedback Platform.

   We're excited to provide a collaborative and supportive environment as you learn more about our team and SurveyMonkey at large.

What we're looking for

As a Software Engineer, you will be challenged to put your ideas to practice, working as part of an agile team of engineers who love to experiment, learn new things and share knowledge. Help us build our feedback solution that allows our client companies to become more customer-centric. We’re looking for someone who values collaboration and has a desire to deliver and help their team succeed.

You will work with the team to

  • Drive technical efforts to integrate systems and build system-wide features.
  • Partner with application developers and architects to ensure our services are built for scale and performance.
  • Develop monitoring solutions on top of existing observability platforms.
  • Refine the development, build and deployment processes on top of our infrastructure.
  • Build our platform services to simplify real-time troubleshooting and operational response to incidents and outages.
  • Participate in code reviews and team discussions about software development standards

You have

  • 8+ years of professional experience with Ruby on Rails or similar development frameworks. (Java, PhP, Apache Kafka, React, and GraphQL are nice to have!)
  • A desire to improve the services and customer experiences of the platforms you support.
  • Experience provisioning, deploying and maintaining corporate multi-environment applications using tools such as Terraform, Helm, GitLab, and CircleCI on AWS or Heroku.
  • Built and operated fault-tolerant multi-service web applications that can scale.
  • Experience with agile, test-driven development, builds, and frequent deployments.
  • Fostered a culture of code reviews, writing tech specs, and working with peers.
  • Experience with systems and application design, including the operational trade-offs of different designs.

What we offer our employees

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture for our 1,000+ employees across North America, Europe, and APAC, we’re building a workplace where people of every background can thrive. We’ve won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.

SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC’s Disruptor 50 and the Forbes Cloud 100. 

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.

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