Head of Product Design

San Francisco

GetFeedback is looking for a Senior Product Designer to join our product team in downtown San Francisco!


The Opportunity:

GetFeedback provides customer experience management for more than 3,000 customers, including some of the world’s leading brands like Yeti, Nike, The Standard, SalesForce, and FitBit.  We are attacking the massive opportunity for providing customer experience in the $44 Billion dollar space that is rapidly growing. With a presence in three continents, GetFeedback has been growing rapidly every year and is reinventing what a customer experience platform is.


The Role:

We’re looking for a Head of Product Design to collaborate with Product Management and Engineering to help envision, design, and deliver GetFeedback’s future.  The right person for our team is highly collaborative, likes to iterate quickly, and has a track record of delivering thoughtful and polished solutions to complex problems. If you care as much about pixel-perfection as you do about understanding the user and their goals, then we can’t wait to hear from you.

If this sounds like you, come dazzle us with your portfolio!


What you will do:

  • Own the product design end to end

  • Work with business and product leaders to distill complex business challenges into elegant and intuitive solutions

  • Lead design sprints, influence creative direction and work the problem using human centric design methodologies

  • Create low-fidelity prototypes, wireframes as well as final high fidelity product designs

  • Work closely with engineers to provide assets and ensure pixel perfect execution of designs

  • Balance long term planning and strategy with near term sprint support

  • Interface with the marketing team to maintain visual alignment with the broader company’s aesthetic and design initiatives

  • Become the center for design excellence

Who you are:

  • An A player with impeccable product design execution

  • Love working with and energizing a high performance team

  • Uncanny ability to communicate early and often with teammates

  • Working knowledge of human centered design

  • Core strengths for IA, UI/UX, IxD

  • Uncanny ability to solve the most stubborn interaction design problems

  • Relentless obsession with superior customer experience

  • Sketch/Invision chops

  • 6+ years experience with either enterprise or complex consumer web apps

  • A portfolio that illustrates your core skills with compelling examples

At GetFeedback, it’s all about the people:

  • A first-class salary and superior benefits

  • A progressive workplace with breathtaking views from the 26th floor

  • Unlimited PTO

  • Daily catered lunches

  • A SaaS company with amazing margins and doubling revenue

  • The opportunity to work with brilliant and inspiring people to solve challenging problems

  • Sweeping views of the San Francisco Bay from our 26th floor open plan office

GetFeedback is proud to be an equal opportunity employer. We embrace and empower diverse perspectives and are committed to building diversity and inclusion at every level of our organization. This means that all qualified applicants to GetFeedback will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Diverse candidates encouraged to apply!