Director of Sales

San Francisco

GetFeedback is looking for a seasoned Director of Sales in San Francisco, CA!

Who We Are

We’re a team of collaborative, ambitious people who love solving problems together. We know that a great customer experience begins with happy employees, so we’ve built a culture that values individualism and promotes work-life balance. We take care of our employees with benefits like unlimited PTO, full health insurance, flexible work from home days, and free lunches. If you want to make an impact—and have fun doing it—come join us.

What We’re Looking For

We’re looking for a seasoned sales leader to lead our team of Enterprise Account Executives. As a global solution, we want someone who can drive consistent, profitable growth in key and emerging markets. You would oversee the recruitment, training, coaching, and day-to-day management of high-performing salespeople and build out our partner program to grow sales and earnings.

  • 5+ years of experience selling into mid-market and enterprise businesses
  • Strong problem solving and analytical skills
  • Experience selling to C-level executives
  • Excellent oral and written communication skills

What You'll Be Doing

  • Coordinate sales activities with major accounts and partners
  • Negotiate price and discounts
  • Manage and develop sales people
  • Accurately forecast annual, quarterly, and monthly revenue streams
  • Develop specific plans to grow partner ecosystem and ensure revenue growth
  • Report on sales activity and manage a regular revenue forecast
  • Achieve key performance metrics and goals
  • Work with your team to discuss, plan and implement process improvements
  • Directly support a team of Account Executives that have fun winning together
  • Participate in customer and prospect meetings and help define a strong business case
  • Collaborate with VP of Sales to develop sales strategies that improve market share
  • Ensure sales team adheres to sales policies, practices, and procedures
  • Work collaboratively with the product and marketing teams to ensure efficient sales results
  • Assist salespeople in establishing personal contact and rapport with top-echelon decision-makers
  • Work closely with marketing team to drive sales promotions and partner events with measurable results
  • Educate sales team on competitive strategies, including new account sales and growth, improved presentation skills, sales resources, management of expenses, and expansion of our partner ecosystem
  • Partner with cross-functional teams to drive success and prioritize where we invest our resources
  • Identify product and technology gaps with Customers and present a point of view to our Product and Leadership Teams
  • Conduct weekly forecast meetings and coach Account Executives on strategies to reach their goals

How to stand out:

  • Strong experience solutioning and selling SaaS products
  • Working knowledge of Salesforce
  • Knowledge of the needs of customer success and support teams (our primary buyers)
  • Experience managing fast-growing sales teams that sell into mid-market and enterprise businesses
  • Demonstrable track record of selling software into mid to large accounts and achieving personal and team goals
  • Ability to grow business in a strategic manner including demand generation.
  • History of thriving in a rapidly-changing environment
  • Enthusiasm for increasing customer happiness and deepening customer relationships.
  • Comfortable and willing to be a hands-on contributor
  • Passionate about the power of customer feedback enabling companies to retain their customers


What's in it for you?

  • You’ll be working for a SaaS company that is the only real player in their niche vertical; one that has been consistently doubling revenue YoY
  • GetFeedback is the #1 platform for building modern surveys for the Salesforce ecosystem
  • We offer a first-class salary and superior benefits!
    • Unlimited PTO! We believe in a healthy work life balance
    • Paid Days off to Volunteer at your favorite charity
    • Great Medical, Dental, Vision, Life, Commuter Benefits, and
    • Enjoy free lunch with the team every day, plus unlimited snacks and drinks
  • Amazing career progression
  • Progressive workplace
  • The most chill (yet hardworking) team you’ll ever work for