Sales Development Manager

San Francisco

Who We Are

GetFeedback is the world’s fastest growing enterprise survey software application and the #1 rated customer experience survey application for Salesforce. More than 10,000 global brands including Amazon, Athenahealth, Caterpillar, Fitbit, Home Depot, Nike, Toyota, and Salesforce themselves rely on GetFeedback to supercharge their customer experience. GetFeedback is backed by two of the top venture capital firms in the world, Insight Partners and Salesforce Ventures. To learn more, visit


Who are you?

We are looking for a proven leader to play a critical role in growing our business. The focus of this position is to cultivate and develop a team of elite-performance Sales Development Representatives and Business Development Representatives. These teams are instrumental in developing leads and creating pipeline to fuel our Account Executive team.  


You will own day-to-day management of our Sales Development Representatives and Business Development Representatives, but also collaborate closely with leadership across Sales, Marketing and Operations to build and execute a clear, global sales strategy to drive our growth.


We are looking for a talented coach and trainer, with high social intelligence and the ability to motivate and develop a team of sales reps. You must be able to hold individuals accountable for hitting targets (past management experience is key) and be able to assist reps on facilitating deals (with past experience as a successful full-cycle sales rep). You must be able to give feedback to reps and coach to a selling methodology to improve close rate. You must have a lot of energy, and superb oral and written communication skills. Combined, these skills along with your expertise help your team overcome objections and identify new accounts.


You should be a team player with the ability to balance a competitive, fast-paced sales team with a respectful, healthy and fun work environment.


You’re a sales person at heart who recognizes that your job is to remove the barriers that get in the way of a rep's ability to identify and facilitate deals faster. You love helping the sales team succeed and grow and understanding their real needs. You’re a team player who can work with a variety of sales types.


What will you do?

  • Lead a team of SDRs and BDRs; build a culture of continued success and goal achievement through talent management, coaching, and training
  • Develop plans, strategies and processes for acquiring business and achieving the company’s sales goals
  • Create a detailed and predictable sales forecast and report on quota attainment on a weekly, monthly, quarterly and annual basis
  • Partner with sales, marketing, operations, and enablement to build revenue-generating programs and ensuring tight coordination across departments
  • Roll up your sleeves and help deliver pipeline!


What does a strong candidate look like?

  • 2+ years of full-cycle velocity SaaS closing experience
  • 2+ years of sales management experience, previous experience selling Customer Experience technology a plus
  • Self-motivated with proven track record at achieving or exceeding goals and quota
  • Demonstrated experience with building and successfully scaling sales strategies and supporting processes
  • Proficiency with working with Salesforce data and the curiosity to find actionable insights
  • Strong ability to coach and mentor sales people through deals, as well as foster career development
  • Excellent presentation and communication skills – written and verbal
  • Superb analytical and problem-solving skills


What are the perks and benefits?

  • Competitive salary + equity + medical/dental/vision benefits
  • An awesome work environment using the best available equipment
  • Adjustable desks so you’re comfy
  • Daily catered meals and loads of snacks and drink options
  • Great vacation (we believe in the importance of work-life/personal-life balance)
  • Paid time off to volunteer in our community