Introducing GetFeedback for Field Service Lightning
Get visibility into the onsite service experience and take immediate action to improve your field service operations.
Introducing GetFeedback Flow Templates
Increase data quality, reduce clicks, and drive key business processes with CRM embedded surveys.
New and Improved: GetFeedback Actions
Surface time-sensitive customer feedback and take immediate action to enhance the customer experience.
5 Ways to Email Survey Invitations with GetFeedback
At GetFeedback, we know email is a powerful survey distribution channel. In fact, 72% of people prefer to receive promotional …
Introducing SMS Invitations
Collect real-time, quality feedback from on-the-go customers. Today we’re excited to announce the newest addition to our suite of survey …
New and Improved! GetFeedback Survey Templates
New Pre-Built Survey Templates by GetFeedback We’re excited to release our new and improved in-app survey templates. Rather than starting …
Introducing Automated Email
An easy way to email survey invitations immediately after customer interactions Today, we’re excited to announce Automated Email. This feature …
Survey at Scale with Multi-Language and Draft Mode
Feedback is a gold mine for businesses, but sending surveys and analyzing the results takes time. How do you keep …
Measuring Customer Effort Just Got Easier
You may have solved your customer’s problem, but if it took them digging through three help articles and sending six …
What’s New in GetFeedback Winter ’18
Last month, GetFeedback rolled out three big releases to help you supercharge your customer feedback program. If you want to …
Introducing GetFeedback Text Analytics
Some of the most valuable customer feedback comes in the form of open-ended comments. It’s the feedback that doesn’t fit …
What’s New in GetFeedback Summer ’17
Over the past few months, we’ve been hard at work on new features and updates to help you capture better feedback. …