• Home
  • Salesforce
  • Pricing
  • What is CX?
  • Customers
  • Resources
  • Features
  • Careers
  • Create Free Account
GetFeedback Blog
GetFeedback_black.png
GetFeedback Blog
  • Salesforce
  • Pricing
  • What is CX?
  • Resources
  • Customers
  • Features
  • Sign In
  • Try for Free
  • Salesforce
  • Pricing
  • What is CX?
  • Resources
  • Customers
  • Features
  • Sign In
  • Try for Free

Author: Sara Staffaroni

Sara is GetFeedback's senior content marketing manager.

Blog posts

NPS survey results for actionable insight 3

5 Smart Ways to Use Your NPS Survey Results

Sara Staffaroni

The results from Net Promoter Score (NPS) surveys are the most underutilized tool in business. Okay, it’s a bold statement, …

customer support tools for better customer experience

5 Support Tools to Improve Customer Experience

Sara Staffaroni

Today’s customers have high expectations for support. They want answers to their questions—and they want them quickly. In order to …

Customer data online surveys

5 Survey Tips for Getting Better Customer Data

Sara Staffaroni

Some people might say that the secret to a successful customer feedback survey campaign is quantity. If you send out …

customer service material for customer experience

When and How to Develop Customer Service Material

Sara Staffaroni

As a customer service leader, you want to make sure your audience is supported at all times. Customers should have …

VOC voice of customer customer service

Use Voice of Customer (VOC) Data to Improve Customer Service

Sara Staffaroni

A Voice of Customer (VOC) program aims to gather and analyze customer insights, allowing you to identify trends and strategies to improve …

customer service thank you email 2

Write the Perfect Customer Thank you Email

Sara Staffaroni

We all want to feel appreciated, and your customers are no different. In fact, according to research conducted by the …

customer survey best practices

How to Create the Perfect Customer Survey

Sara Staffaroni

Customer service and customer feedback go hand in hand: to provide the best service possible, you need insight from your …

customer churn rates

Decrease Customer Churn Rates for Good

Sara Staffaroni

It’s not rocket science: the lower your customer churn rate, the higher your profit. But do you know how much …

What’s the Customer Loyalty Loop?

Sara Staffaroni

The value of loyal customers can’t be overestimated—they trust your business, make more purchases, and act as brand advocates. Yet, …

online survey customer feedback

Use This Checklist to Create the Perfect Customer Survey

Sara Staffaroni

Creating a customer survey is hard work. Not only do you have to ensure your questions can deliver truly valuable insights, …

customer journey map productivity

How to Use Your Customer Journey Map to Increase Business Productivity

Sara Staffaroni

If the teams in your organization appear productive, but you’re still having a hard time pushing the needle, the problem …

Use These Survey Questions to Predict and Increase Customer Retention

Sara Staffaroni

When it comes to measuring the probability for a customer to return to a brand and make new purchases, many …

Posts navigation

1 2
Company
  • About Us
  • Customers
  • Careers
  • Philanthropy
  • Blog
Product
  • Features
  • Plans and Pricing
  • Salesforce Integration
  • Security
  • Support
  • Create an Account
  • AppExchange Listing
Surveys
  • Free Survey Templates
  • Customer Satisfaction Surveys
  • Net Promoter Score Surveys
  • Event & Conference Surveys
  • Marketing & Product Surveys
  • Employee Engagement Surveys
Industries
  • High Tech
  • Financial Services
  • Manufacturing

*Net Promoter, Net Promoter System, Net Promoter Score, NPS and the NPS-related emoticons
are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc.

© 2019 GetFeedback, Inc. | 888-684-8821 | Terms of Use | Privacy Notice

Ready to build a better customer experience?
Subscribe for a weekly dose of customer experience insights—straight to your inbox.
×
×